How do I change my email address?
To change your primary email address, use the Edit Link on the My Account screen, which appears to the right of your primary email address. The primary email address has a Y under the Primary column.
When you click the Edit Link, you'll go to a screen where you can add your new primary email address. When you save your new primary email, it will replace your current primary email address. However, the change will be pending, and an email confirmation will be sent to your new email address with a confirmation link that you need to click on to activate the new email address.
When and Why Should I Update My Primary Email Address?
Your primary email address is initially used to activate your account. Thereafter, it's used on any email reminders you setup. And, it's used by forgot password, in the event that you forget your password and/or id.
So that you will continue to get any email reminders you've setup, and as a backup key to your account if you forget your login info, please keep your primary email up-to-date! If your email is going to change, for example you're using a daytime email and will be moving on, or you're using a college email address and are graduating (congrats!), we recommend you change your email before the current address becomes inaccessible.
Another option is to add a secondary email onto your account. Then, when the primary email becomes inaccessible, you can make your secondary email your primary. To make your secondary email your primary, use My Account:
- First, delete your secondary email.
- Next, edit your primary email. Enter what was your secondary email (that you deleted in the step above) as your primary email address and click Save. A confirmation email will be sent to activate the primary email address.
Related FAQ: How do I add additional email addresses to my account, and why?
Disclaimer: All information provided is for educational purposes only. It is not intended as a substitute for advice provided by a medical doctor or qualified healthcare provider. You should not use this information for self-diagnosis or for treating a health problem or disease. If you have any questions whatsoever about your medical health or believe you have a medical problem or disease, you should contact your medical doctor or healthcare provider. You should never disregard medical advice or delay seeking medical advice or treatment because of something you have read in this glossary. No guarantee is made about the accuracy, completeness, or relevance of the information contained herein.